Hayward & Stott
Customer Service
All of our Sterling Silver products have been hallmarked at the Edinburgh Assay office.
More information on our hallmark.
AFTERCARE
At Hayward & Stott we strive to produce products of the finest craftsmanship and quality however it is important to remember that sterling silver, like most things, must be cared for.
JEWELLERY SIZING
We have put together a size guide that includes a printable ring gauge.
Help with sizing view our Jewellery Gauge.
PACKAGING
Gift wrapping is available for all of our products. For shipping all of our products are wrapped with care – we use bespoke packaging; boxes or wallets.
More about what our packaging.
DELIVERY AND SHIPPING
We offer UK and international shipping on all of our items.
See our Delivery and Shipping page for further detail including VAT information.
REFUND POLICY
Our main concern is to ensure customers are satisfied with their purchases and that they receive the highest standard of service possible.
If you have any queries you can view our full refund policy.
