HALLMARKING INFORMATIONAll of our Sterling Silver products have been hallmarked at the Edinburgh Assay office. For full information on our hallmark click here.
AFTERCAREAt Hayward & Stott we strive to produce products of the finest craftsmanship and quality however it is important to remember that sterling silver, like most things, must be cared for. For tips and aftercare advice click here.
JEWELLERY SIZINGWe have put together a size guide that includes a printable ring gauge. To help with sizing view our Jewellery Gauge.
PACKAGINGGift wrapping is available for all of our products. For shipping all of our products are wrapped with care – we use bespoke packaging; boxes or wallets. Find out more about what we use here.
DELIVERY AND SHIPPINGWe offer UK and international shipping on all of our items. Click here to visit our Delivery and Shipping page for further detail including VAT information.
REFUND POLICYOur main concern is to ensure customers are satisfied with their purchases and that they receive the highest standard of service possible. If you have any queries you can view our full refund policy by clicking here.